Shipping Policy.
We want your Kabir Tea journey to be simple from the moment you place an order to the moment your tea reaches your home.
From Our Tea To Your Home
This Shipping Policy explains the general shipping and delivery information applicable to purchases made through the third-party shopping platforms linked from Kabir Tea's website.
Delivery Time
Delivery timelines depend on the platform, delivery location, product availability and other applicable factors.
Pan India Delivery
Delivery availability depends on the serviceable locations and delivery network of the platform through which your order is placed.
Secure Handling
Orders are handled according to the applicable processes and policies of the shopping platform used to complete the purchase.
Your Order's Journey.
Place Order
Select your Kabir Tea product and complete your order through the applicable shopping platform.
Order Processing
Your order is processed according to the platform's applicable order and fulfilment procedures.
Dispatch
Once dispatched, tracking and delivery information may be provided through the relevant platform.
Delivered
Your Kabir Tea order reaches the delivery address provided during checkout.
Delivery Time
Estimated delivery dates or timeframes are generally displayed by the shopping platform during or after checkout.
Delivery time may vary depending on factors including:
- Delivery location
- Product availability
- Courier and logistics conditions
- Weather or unforeseen circumstances
- Local delivery conditions
Shipping Charges
Shipping charges, if applicable, are determined by the shopping platform and may depend on the order, delivery location and applicable offers.
Any applicable shipping or delivery charges should be reviewed during checkout before completing your purchase.
Delivery Address
Customers are responsible for providing an accurate and complete delivery address during checkout.
Kabir Tea cannot be responsible for delays or failed delivery resulting from incorrect, incomplete or outdated address information provided by the customer.
Delays & Unforeseen Events
While reasonable efforts are made to support timely delivery, delays may occur due to circumstances outside our control.
- Extreme weather
- Natural events
- Transport disruptions
- Courier or logistics delays
- Public holidays
- Other unforeseen circumstances
Damaged or Incorrect Orders
If your package appears damaged, opened or incorrect when delivered, please follow the applicable return, replacement or complaint procedure provided by the shopping platform through which the order was placed.
Where appropriate, customers should retain the packaging and relevant order details until the issue has been resolved.
Order Tracking
Where tracking is available, tracking details may be provided by the relevant shopping platform or delivery partner.
Customers can use the tracking information provided by the platform to check the current status of their shipment.
Orders Placed Through Amazon
Kabir Tea product purchase links may redirect you to Amazon. For orders completed on Amazon, Amazon's applicable shipping, delivery, tracking, return, replacement and refund policies will govern the transaction. Please refer to your Amazon order page for the most current delivery information.
Talk To Us.
If you have a general question about Kabir Tea, our products or the information available on our website, feel free to contact us.
From our tea house to your home.
Kabir De — Har Sip Mein Sukoon.
